Feb 7, 2012 - Valerie Leffe, RivertonEditor:
I recently found myself in the unenviable position of needing "surprise" surgery. I would like to let you know about the care I received. It was wonderful. I have never had such caring nurses, as well as the aides that answered some of my calls.
The nurses were all special people. They held my hand when I was scared, wiped tears and listened to my woes on a bad day. Not one of them, aides included, acted like they were rushed and I was keeping them from something else they had to do, they always took the time to talk to me and help me with whatever I needed. The aides were equally as kind and took time with me as well.
I was also pleased to see that everyone who came in my room used the hand sanitizer on the way in the room and on the way out. This includes the young man from X-ray (a real sweet person) to the housekeeper who was such a pleasant lady, to the early morning visits from the lab technician, another terrific person whom I looked forward to seeing every morning.
I would like to offer my heartfelt thanks to all of you -- you know who you are. You made a frightening experience so much better for me, as I know you do for all of the patients you care for. You are special people, you should be very proud of yourselves for your giving attitudes and for the professions you chose. You certainly made a wonderful impression on me.
Of course, I can't leave out the wonderful and fine surgeon who took care of my problem with humor and good clear answers to my questions, and the questions my husband had. You are a delight to know as well as being so good at what you do. Thank you so much.
I received better care here, with no worries, than I have at "big" medical centers.
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